Already Own Solar?
We Work With Your Solar Provider So You Don’t Have To
When issues arise, Solar Ally helps coordinate with your installer, manufacturer, monitoring provider, utility, or service technician to help move the process forward.
Instead of spending hours trying to figure out who to call, start with one call or text to Solar Ally. We’re here to help get your system back on track and producing the way it should.
Phone and text support • Monitoring assistance • Annual solar health review
Independent homeowner support. We don’t sell or install solar.
Support
Solar Homeowner
One Number For Your Solar System.
Recognisable Homeowner Situations
When something doesn’t look right, you have a place to start.
These are everyday moments solar owners face. With Solar Ally, you don’t have to sort them out alone.
“My monitoring app doesn’t make sense.”
Get help understanding the information, alerts and questions to ask.
“My production looks different.”
Talk through the available information and identify the appropriate next step.
“I have a warranty question.”
Find the relevant documents and understand who to contact.
“I’m not sure who to call.”
Start with someone who can help you navigate the installer, manufacturer or service-provider relationship.
Membership Benefits
Practical support for the solar system you already own.
Clear, independent help organized into three core pillars—designed so you never have to worry about where to turn.
Understand your system
Phone and text support, monitoring assistance and help understanding production and performance information.
Keep the details organised
System records, equipment information and solar documentation kept accessible in one secure place.
Know the next step
Warranty guidance and service coordination assistance when another party needs to be involved.
Annual Solar Health Review
A yearly opportunity to review available system information, your records and your solar questions with a knowledgeable ally.
*Provides document and available data review. Does not include on-site physical inspection, electrical diagnosis, guaranteed fault detection, or certification.
How It Works
Three simple steps to calm, knowledgeable support.
You shouldn’t have to become a solar expert to own solar.
Join Solar Ally
Become a member online in a few minutes — no sales consultation required.
Build your solar profile
After your welcome email, share your system details and documents during onboarding.
Call or text when you need help
Get knowledgeable help understanding your system and navigating the next step.
Meet Joshua
Practical help—not another solar sales pitch.
Solar Ally exists to give homeowners a knowledgeable place to start when they have questions about the solar system they already own.
After working in the solar industry, one reality became obvious: homeowners are sold on the promise of clean energy and savings, but once the panels are on the roof, they’re often left to navigate monitoring apps, unfamiliar error codes, confusing warranties, and multiple parties alone.
Solar Ally was built to change that: an independent, member-first ally you can contact whenever you need straightforward answers and clear guidance.
Joshua
Founder, Solar Ally
One Clear Membership
One membership. A knowledgeable place to start.
Straightforward homeowner support for the solar system you already have on your roof.
[CONFIRMED MONTHLY PRICE: $39 CAD/month pending your final billing confirmation]
Join Solar Ally
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After You Join
How onboarding works
Join online, then we’ll set up your solar profile together — no pre-purchase consultation needed.
Join & pay
Choose membership through the approved recurring checkout — no sales consultation required.
Welcome email
Receive a welcome email with your next steps and your onboarding links.
Share your system details
Provide your equipment, installation and document information during onboarding.
Book a setup call
Schedule a brief setup call so we understand your system before you need help.
Detailed equipment, installation and document details are collected during onboarding — not before payment. Welcome email and setup-call booking links are wired to your approved assets.
Frequently Asked Questions
Clear answers about Solar Ally membership.
Everything you need to know about our independent homeowner support.
Solar ownership shouldn’t become your second job.
Have a knowledgeable place to start when you need help understanding your solar system.